Monday – Thursday: 7:30am – 5:00pm EST
Friday-Saturday: 7:30am – 4:00pm EST
Business Office Phone: (440) 248-7627
If the answering machine picks up during business hours, we are probably handcrafting products… so please leave a message or chat with us online. Our customer representative are available around the clock to help you!
Whenever our business office is closed you can always place orders online 24 hours a day, 7 days a week.
or US Orders
- Orders are packed and shipped within 1 to 3 business days from receipt of payment.
- We ship with USPS priority mail which takes approximately 2 to 3 business days to arrive once shipped.
- Depending on your distance from Maryland
- Mail delivery may take longer during holiday seasons.
- You should receive your order within 5 to 7 business days from receipt of payment.
Click here for more information on Orders and Shipping.
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
However, If you receive an incorrect item, or damaged product, we will accept returns within 14 days of receiving your order. Please contact us right away if this is the case!
We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled.
If you have received a product that arrived damaged or broken, please contact our business office so that we can remedy the situation. Your satisfaction is our goal.
Contact us by email, chat with us online on our website or call.
We do not have promotion codes. We hold specials and sales regularly throughout the year.
Be sure to sign up for our newsletter and follow us on social media to keep updated on these events.
The Answer Is, Yes!
It does not make sense to create “all natural” products with plant based oils and butters that are grown using toxic pesticides, that contain genetically modified organisms (GMOs), or that use solvents or other toxic chemicals in their processing.
we are committed to only using the highest quality ingredients for all JBeautyMark products, because we believe your skin deserve the best.